Frequently Asked Questions

Please use your Member Login to view or perform the following functions:

  • Reactivate Services
  • Make a payment
  • Update credit card information
  • Upgrade or downgrade your plan type
  • Renew and view the license key
  • View Invoices and Payment History
  • Change your Password
  • Submit a case to Customer Care (Customer Service or Technical Support)
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Application Support

Hours of Operation

Monday – Friday

10AM to 7PM ET


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IDSeal Titan provides tools and resources to protect your data and identity, but it is impossible to eliminate the risk of cybercrime or identity theft entirely. Your own efforts to prevent unauthorized access play an important role, and the security of your personal information depends on your use of proper physical, electronic and procedural safeguards.